Privacy Policy

This Privacy Policy explains how Intercity Dental Centre, 201-1000 Fort William Road, Thunder Bay, Ontario, collects and uses personal information through this website and related enquiry forms.

• Website enquiries: if you call or email us using the contact details on this website, we receive the information you choose to share, such as your name, phone number, email address, and the reason for your enquiry.
• Appointment requests: online booking requests are made through a third-party booking tool (RecallMax) embedded on our website. Information you enter there, such as your name, contact details, and preferred appointment time, is sent to our office so we can respond to your request.
• Meta callback forms: if you submit a callback request through a form on Facebook or Instagram, we receive your name, phone number, and, if you choose to provide it, your email address.

We use the information you provide to respond to your enquiry, contact you about your request, and help arrange appointments. Callback details are used to call or message you back and help schedule a visit. We do not sell your personal information.

Our website uses Google Analytics to understand how visitors use the site, such as which pages are viewed. Google Analytics uses cookies and similar technologies, and the information it collects is processed by Google. Our Contact page displays an embedded Google Map, and our homepage shows Google reviews; these services are provided by Google and may set their own cookies. You can manage or block cookies through your browser settings.

Some information is handled by service providers that help us operate, including RecallMax (online booking), Google (analytics, maps, and reviews), and Meta (Facebook and Instagram callback forms). These providers have their own privacy policies that govern how they handle information.

You may contact us to ask what personal information we hold about you, to request a correction, or to ask questions about how your information is used.

Intercity Dental Centre
Phone: (807) 623-3362
Email: intercitydentalcentre@gmail.com